I have just lost my mum , subsequently I have had to cancel my holiday with TUI, when I foned the girl on the fone was very good, sympathetic, I asked her if I should send a death certificate & she said no, we will send u a full refund, that was on Monday & all money was in my bank 2 days later, brilliant service, well done TUI for taking the pressure of me at such a sad time.
5 years ago
Thomson Holidays has a
1.9
average rating
from
98
reviews
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