Went to Dom Republic stayed in the Ocean El Faro, TUI advertised water sports ( hotel doesnt have licence) fish restaurant and BBQ restaurant advertised but not there,to top it all i complained on their website on return on the 12th July, advised they will respond in 28 days, so far after me chasing them now 3 times to be told again this is in hand!! 2 other couples who also complained about the same hotel a week later have had their follow ups and agreed compensation.. Bloody poor service, like a fool i have recently book next years holiday with them but considering cancelling.
5 years ago
Thomson Holidays has a
1.9
average rating
from
100
reviews