Contacted Tui after I had several complaints with a hotel I stayed at through them. I wrote a long detailed list including the fact I contracted SALMONELLA POISONING (confirmed by public health england) They did not read any of the detailed complaints thoroughly and as such did not address or answer any. Basically the inadequate training of their staff replied to me by basically sweeping it under the carpet. Its madness because if it had been addressed correctly I would not now be on a mission to highlight all of the complaints through every review site I can find.