From beignning to the end of the mortgage process Threshold have been absolutely fantastic. I dealt shortly with Nigel Hawkins first but mainly with Joanne Easter during the process. Joanne has been absolutely fantastic in trying to get the best deal for us from Halifax. She was always prompt and answered my queries right away. She made me feel quite relaxed during the whole process yet maintained the professional standards. We had a few stumbling blocks with job change etc but Joanne made the whole process of updating information with the lender as easy as possible. She also provided the best life insurance quotes to suit out circumstances. I would highly recommend their service.