I bought a new car 3 weeks ago and from the beginning there were problems. I reported it to Thurlownunn Luton also to Vauxhall customer services. Now Thurlownunn have turned their back telling me my contract is with Vauxhall and to deal directly with them not to ring Thurlownunn again.Great way to treat a customer that's just spent over £20,000 with them .The manager even threatened me with solicitors. Worse than having problems with the new car is with the way this man has treated me. He certainly needs more training in dealing with customers and needs to check his manners.I have reported him directly to Vauxhall.
2 years ago
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