“The delivery company have left a message on our landline that they have left the parcel outside our flat door. We are away for several days. So not only might the parcel get stolen, its advertising to passersby that the flat is empty. I've ordered the mirrors before and expect that I will be happy with them (hence 2*, not 1*), but it would have been a lot better if the delivery people had left a card saying they could not deliver so i could rearrange delivery, or tried my mobile number. Its put me off buying from Tile Couture again.”
Posted 5 years ago
Hi Jennifer,
Thanks for your review.
I'm really sorry to hear that delivery was not as successful as hoped. Unfortunately we were not notified by our couriers of this situation otherwise of course we would of notified you. If the goods cannot be located please do get in touch with us and we'll get a replacement sent out straight away.
If there is anything else i can do please let me know.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
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Alice, Customer Support
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