The was for 40 sqM of Ditra-mat 25. I had booked tilers for the day of delivery. The shop said the order was completed, however TNT only delivered 10 sqM of the order. No real explanation why there order was short. No real urgency about the problem. We had to source the Ditra-Mat at a distributors close to us at a much greater cost and cancel the remaining part shipment. Poor communication, TNT is very bad at letting you know when the delivery is due, what the state of the delivery is and because of this problem, I can no longer trust tile fix direct to actually deliver in any given time period.