As mentioned previously by number of people submitting there reviews. Had never picked up a tile or done any DIY. Was a bit apprehensive doing this course. After much debating, I eventually took the courage to contact Tracey, right from the first moment of contact I knew this was the course to be on. Every doubt I had was soon put at ease. Travelled from Glasgow and done the 9day course and soon as you arrive,you quickly realise the passion and knowedge shown by Darren has for tiling and business skills. His teaching methods, communication,desire for people to succeed is second to none.. this shown in the aftercare programme that's provided. If anyone who like me at first was debating whether to go the course. I recommend that you do. Not only does the course imorove your tiling skills, it will improve your business sense. Great course run by great people.. Will(Glasgow)