Do not under any circumstances deal with this company!! Placed an order, no updates. Chased up after five days and received a Yodel Tracking number. after a further three days order still showing as 'with sender' As per other reviews Time for Paws didn't answer any e-mails and do not answer the phone. Set up a case through Paypal and cancelled the order and asked for a refund. A few days later received a notification from Yodel that they were about to deliver the order that I had cancelled. Stuart James Titmuss (The Director) has a lot to answer for. I will attempt to steer Trading Standars in his direction.