4/9/19 - Placed order for some premium catnip @ £5.49 + £2.99 delivery. Two days later I receive a Yodel notification of dispatch. I didn't think something so small and of relatively low value would be sent by courier so I contacted Yodel to arrange a 'safe place' to leave the parcel as I would not be in to sign for it during the week. Yodel are not in receipt of the parcel?? I called Time for Paws yesterday to chase delivery as their 3-4 window had passed. The agent told me that it was unlikely my order had been sent with Yodel (for the same reasons I mentioned above) and should've gone by Royal Mail. She said she had a few customer orders that didn't appear to be dispatched and that she was making a personal trip to the warehouse to chase these up (including mine). She said she would email me within the hour. That was 24 hours ago and no one has responded to my subsequent email chasing again. It has only been a week but I've rang and emailed and neither product or explanation has been received as promised. NEVER AGAIN