Disappointed. Purchased a Tiso branded Vango Munro 25 daysack last year. It isn't heavily used/not overly loaded. In less than a year the stitching on the zip on the top picket has failed and the zip has come away/un-usable. I was in the shop in Dec to buy something else (£200 spend) and just highlighted this issue/showed them the item. All I got was 'you'd have to leave it with us, we'd send it away for someone to look and then let us know what they think but probably just counts as wear and tear so nothing we can do, we wouldn't replace as likely constitutes wear and tear'. Really - you expect your products to last less than a year???