My partner and I visited the Tiso in Perth to look at mountain bikes. I liked that the range of bikes was not overwhelming and there were plenty of staff on hand to advise us when we needed it. The shop had a nice vibe and we were encouraged to try different bikes for size. We discussed our plan to buy 2 bikes and some basic accessories and there was no hard sale to force us to commit there and then. We returned the next day having decided on 2 bikes and negotiated a discount. The customer service was really good and the 2 guys we dealt with, (Mike and Douglas) seemed less like salesmen and more like cycle technicians. We spent more money than we'd planned but left the shop satisfied and would definitely go back.