finally received my 4in 1 bucket a week late. for 1-week fed-ex blamed titan that it was never loaded and Titan blamed fed ex for losing it. all the while (me) the customer was losing 1,000's of dollars in lost jobs that were promised to my customers on tight deadlines. I called titan for several days in a row trying to resolve this problem. EVERYONE that I was able to contact told me they were sorry but there was nothing they could do and that I would have to speak with a manager. I was promised a call for 4 days but no one bothered to call. On one of my calls, I was informed they did not know when a manager could call me because they had several managers quit! For about a week, I truly believed that Titan was a fake internet company that had just stolen 1,200 from me. the only saving grace is when the bucket finally arrived, it appeared to be a quality bucket. The price and quality of the bucket were great, however, your customer service would cause me to consider a different company that could at least return a phone call to a paying customer if they were experiencing a problem!