IF I COULD LEAVE A ZERO, I WOULD!!!! Absolutely horrible experience! I purchased a Category 2 3 pt. trailer hitch for the farm. The first one arrived damaged because it was so poorly packaged that it broke through the cheap cardboard box and was all beat up. They sent me a replacement and I guess since they did such a bad job of packaging the first one, they decided not to put the replacement in a box at all!!! I got to the house from the farm tonight and it was just sitting on the porch, missing parts to boot! UNBELIEVABLE. I would not do business with these guys, we all work too hard for our money! I tried to leave a picture of it sitting on my porch but the site won't let me!