My experience has been HORRIBLE! I placed a simple Order for One Item, 10' Fixed Forks Spreader on JANUARY 6th, and it has been hell since then. This is the worst experience with an order that I have ever had. And that is saying a LOT, since I have owned a large commercial construction subcontractor company for 34 years. Stated delivery was 12 days from my order. After several phone calls and multiple emails with customer service.... a delivery arrived at my jobsite on MARCH 2nd 8 WEEKS later. Worst of all, they delivered the wrong item, a John Deere Green Tractor basket. Which they finally picked up yesterday January 21st. I still do not have the correct item I ordered because they weren't shipping it UNTIL they had the Return pick up of the Wrong item... :-| Now I am waiting on confirmation of a shipment of the originally ordered item from JANUARY 6th, 11 WEEKS ago. Then I get an email saying the item was lost and you would start the order process over..... OMG... Not again... all over... that is Sad. I have looked up the Owner and CEO's information to contact them directly because If it were My Company... I would want to know we screwed up this bad, and then didn't FIX it Immediately!!! One Star is One too many. My experience has been Horrible!