First time ordering from Titan. I ordered a quick tach and three point pallet forks. The quick tach doesn't completely unlock the locking arms on the bottom hooks which it seems will need some modification to make them disengage fully. The booger welds look like a first time welder was assembling it. Those are issues that I have emailed customer support multiple times asking for clarification on if that's the way it's supposed to be. The pallet fork assembly arrived severely dented and my inquiry into getting a dented credit or a new set so far has gone unanswered. The dent is the shipper fed ex's issue most likely but not getting responses to my emails to customer service is all Titan. I don't know if I am supposed to try and repair and or modify these two components or if they are faulty and will be exchanged since they are not getting back to me. So, this was my first and last order from Titan. I fabricate a lot of things myself so I understand tractor implements and can spot shoddy craftsmanship easily. I have the ability and equipment to fix both issues but after spending $1200 I shouldn't have to. The lack of communication from them is the icing on the cake. I will get my components from WR Long for now on and go with a company that answers the phone and has good customer support.