I ordered a pallet fork attachment for my John Deere 1025R tractor and was excited to use it. The update told me my order would arrive within 3 days of me ordering and I was pleasantly surprised on how quickly it was supposedly going to arrive. When my order arrived it was only the forks and no frame. I waited for a few days to see if it would arrive, but when it didn't I called back. The call taker said the the delivery company (starts with F and ends with X) didn't pick it up and that if I don't get it in a week to call back. So another few days goes by without me using my pallet forks so I called back. This call taker was very helpful and right away said she was going to do another order and get it sent out and it did arrive within about 3 to 4 days like it should have. My issue is how did, F_ _ _ X not pick up the other part and our or how could shipping not ensure the frame went out with the forks. Also, when the frame arrived the paint was chipped in several locations which I kinda get, but also some areas that didn't have any paint on them and made it look like a rush job. For the price I feel it should look a little better. I know it's going to get scratches, but that should be me. I wouldn't buy a new car if it looked like that. I'm dissatisfied. I want to see what Titan will do to keep me as a customer.