Attachment is fine. Customer service was terrible. Called in to get tax removed due to ag exempt. Not a big issue required more forms. Delay was a few days. Called in to check status and no one could tell me where we were in process. Waited a week called yet again as I hadn’t seen an email with any status. Was told emails are only generated after a sale is processed. How does approving an ag exemp take two weeks? Called in yet again and was told forks were on back order. Likely 6-8 weeks of delay. Only one week later get an email saying item was preparing to ship. Confused. No one I interacted with knew any reality. Sounds like they were remote and had no idea of actual progress.