Consider that your carrier damaged the toothbar, you refunded my monies, then weeks after I get an email from you telling me it 'delivered' not to my address but the warehouse it originated from. THEN Korina offers to refund or replace yet you don't have a replacement and says oh yeah we already refunded your money. Horrible experience that was drawn out many weeks longer than it should have. A hot dog stand won't last long selling baloney sandwiches, cabish? If you don't have the products, if you can't find a carrier that can transport iron without damaging it, then close up shop and go into another business. And quit selling those forks. They're so short you can't see to do anything with them unless you have a spotter on the ground. Customer lost forever.