Worse customer service ever! Bought pallet forks for my tractor and had a discount coupon. Went through the whole process of ordering it and got to the end and pushed place order assuming thats where the coupon box was and it placed my order. Called customer service immediately stating there was no place to add the coupon and was transfered where I sat on the phone for 45 minutes and nobody ever answered. Sent an email immediately afterwards to customer service asking for the 5% coupon to be credited to my card. There answer was order something else and use the discount...really? It's like they lure you in with a discount and sorry after the order. Okay I would like to cancel the order. Sorry it will be delivered today and if you return it there will be a restocking fee. Very Deceptive company!!! Many, many emails back and forth and they won't do a thing. Will never buy their products again and will let everyone know how they take care of their customers!