I purchased this and it arrived heavily damaged with parts missing. Due from the best I can tell, to improper shipping preparation and the lack of a pallet underneath so truckers could maneuver it during 7-10 days of shipping. (Obviously, a very heavy item) Titan to their credit quickly sent me out a second unit after the prepaid return of the first was confirmed on the way back to them. After begging that the second unit be shipped with a pallet under it, it wasn’t. So it too arrived with lots of paint scratches, chips and loose parts in the pile that I am amazed weren’t lost but complete and structurally undamaged. The tool seems very adequate and I feel it will serve me well. One serious safety concern is the way the front gate is held in the vertical position I would not remotely trust it but it can be primitively rectified with two spring clamps. Also there is a very simple extremely small print parts list with it that it take a magnifying glass to see, no assembly instructions whatsoever. So I had to go to their website and assemble it by struggling to go through the for sale photos they posted. Unfortunately, it’s shipped unassembled with everything in a pile with the paint totally unprotected with all it’s pieces grinding against each other. I also bought fork lift extensions with it and it is disappointing everything’s including their finish paint is damaged. Granted they are tools and not show cars but when I buy something new I wish more care could have been taken to have them arrive looking new. I am a repeat Titan customer and it’s funny the forklift extensions I bought three years ago look newer than my brand new ones. (I only bought new extensions because I bought a new, larger width, fork, forklift)