Haven't been able to use it yet, still bending it back into shape. Not sure if it was from the freight company or what. All of the supporting heavy gauge wire to hold the hopper, discharge chute and pto driveline shaft were broken (not sure how many there were originally, but the 3 that were there were snapped). For as much money as we spent on it, we're really disappointed. The chipper already looks years old from all of the scratches and dings on it. I had to bend the tabs where the hopper connects to even get it to go on. I still need to bend the tabs on the main unit where it opens because it will not close without forcing it to one side because it's misaligned. Seems like it got dropped (450 lbs.) multiple times. Would be nice if you had a distributor that I could have just picked it up myself. What a pain.