Not great. Unfortunately Titan contracts with substandard FedEx franchises. Delivery was delayed by my item inexplicably being left at the FedEx hub for about 10 days. The bright spot in all of this was Grace in customer support. She reliably and promptly communicated with me. She is who contacted your FedEx vendor and got the delivery completed. Please vet your delivery contractors. I had to reschedule projects because of delays caused by your unreliable delivery I’d rather pay extra for reliable delivery than have “free” delivery that isn’t reliable