I ordered a "Scratch and Dent" product that was heavily used, pieces bent, I had to buy a few parts to make it work, etc...It will work fine now and never have issues again but I was very disappointed that a product this heavily used would fall under "Scratch and Dent" and only be $30-40 cheaper than a new product. If I could've seen pictures of this product it could've been 50% off the new price and I still would've purchased a new one. 2-star review because the shipping is fast, they provide good updates on the order, but overall very disappointed in the "scratch and dent" product I purchased.