Poor communication, had to call several times to find out where the product was located. Sat at one shipping terminal for 4 days until I finally called. Then sat at another terminal for three days until I called . Titan then informed me that I had to call and schedule the delivery. This should have been relayed when the order was placed. Instead I spent over 5 hours of my time to find out where and when the product was going to arrive. Oh and if I hadn’t called Titan to get the number where it was sitting at the last terminal when I did they where going to ship the product back to Titan. Just poor communication and the part of Titan on how the shipping was set up. Took over 12 days for product to arrive to me.