Shipped really quickly, but packing was terrible and parts were loose and missing. Took over a week to hear back from customer service about the missing part. Now I can't get them to send a new part...their response was to offer to reimburse me if I go buy the missing part instead of them sending it to me. What?! Also, 2 hydraulic connections leaked all over the place when initially hooked up. No quality control obviously. Took an hour to get all the leaks tightened up. Once I didn't have hydraulic issues, went to test the attachment only to find the welding on one side of the attachment won't allow the attachment to work correctly. (Again, no one is testing these before sending them out. ) Have to cut off weld and re-weld to make it right. After working with customer service for the missing parts, decided not to even go there with the leaks and welding issue. Can't imagine having to even deal with having them address those issues. Anyway, feels like Northern Tool Quality stuff. The price was great... so I guess I got what I paid for.