I ordered a 2 ton gantry crane, received an opened, damaged crate with the wrong crane(1-ton). Called and was helped by a very courteous support person (was very helpful). Was shipped the correct crane but crate was damaged and opened when received, I refused the container (due to not knowing if parts were missing). I can not comment on the quality of tools, but the shipping department, and the carriers they use suck.
2 years ago
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