Box arrived in very poor condition, this heavy attachment was not packaged properly for shipment. It came with no instructions for assembly, only a parts list and diagram. I eventually figured out how to put it together (it requires either 2 people or lots of clamps). Once assembled, I tried to put it on my tractor and the lower pins are too close to the crossbar for it to attach to the quick hitch. Called customer service to see what they can do and Titan has outsourced their customer service to some 3rd world country where English is not spoken. After waiting on hold for about 20 minutes, I was told they would email me and wanted me to send them photos. No offer to return the item was provided. EXTREMELY POOR customer service!!!!