Item was shipped without a box or crate, so the paint was scraped off in several places. I refused shipment. It was shipped again but only after the first item was received back by Titan. The second shipment had an exception due to the bar code being unreadable and also was returned to Titan. The third shipment did arrive. It also has several paint scrapes. It took two weeks to receive what is basically a “scratch and dent” item when I paid full price for a new item. I ordered implements from other vendors and they came boxed with spray foam to hold the item in place and protect from damage. Another vendor shipped an implement in a plywood box. Titan needs to box their products to protect the items during shipping. Given these hassles/frustrations I will not order from Titan again.