The two manual wood splitters sent to me that were manufactured incorrectly - it's too small. The first wood splitter was supposed to split wood rounds up to 17.5 inches. The first wood splitter sent to me only splits wood up to 15.5 inches. The second wood splitter sent to me only splits wood up to approx. 15.75 inches. No manager or supervisor is willing to call me so far. How lazy of a company that can't verify its products are accurately manufactured when they are shipped to its warehouse(s). Some of the people I talked to at Titan were good, however, their hands were tied by bad workplace policies and lazy people in positions above them. Zero accountability and Zero quality control!!!!!