I ordered my pallet forks on September 27th. The order taker was very nice and after a few emails to get my AG exemption the order was placed. The forks arrived in two days! I was impressed, however, I had to find them as they were dropped off at the wrong ranch and I had to go knocking on doors at other ranches to find them. I drove my tractor back to the property where they were delivered and found the fit on my tractor, John Deere 4044M, was very poor. On the drive back they bounced around due to the poor fit. After arriving at my place I looked closer at the fit of the forks on the JD front end loader and found the distance between the hooks on top and the pin below is too far which almost allows the whole frame to rotate off the hitch. I called Titan immediately and told them of the problem. I was told I needed to fill out a form for warranty work. I completed the form along with pictures the same day I received the forks, 9/29/22. I also looked at their pictures of the forks on a JD tractor and noticed the fit was much better in their pictures. I attached my JD bucked and a few other implements and found that the issue was only with the Titan product. On October 3rd I was emailed that they were working on the claim. On October 19th I was asked for more pictures and to take measurements from the hook to the pin, complied the same day, and my email was confirmed. October 24th I was told they are still working on it. It is November 1st today. I have received numerous emails asking me to review this product and I have been waiting to see if this matter would be resolved promptly, but it has not. I would also add that the loose fit of the forks on the pallet frame allows the forks to move laterally even though the pins, which are designed to keep forks in place, are locked down. If the mount had been made properly, the fit of the forks on the frame was better, and I had not had the experience of waiting for over a month for a decision on a warranty claim for an unused product, I would certainly rate this product much higher. If this is successfully corrected, and I can edit my review, I will do so.