Very poor customer service a follow up on issues. Purchased a product that I never received due to Fed Ex damage due to poor packaging. This occurred on three shipments. They owe me over $600 that was paid thru Pay Pal. Pay Pal will process these refunds instantly when the seller processes them. Titan has drug their feet for over 7 days delaying this refund keeping me from making a replacement purchase from a reputable company. Stay away from these people. They will apologize and apologize to passify the customer but they will not resolve these issues. Don't do business with these people. There are companies that will stand behind their products and customers