First shipment fed ex returned for damage. Second one delivered late with no clamps you have no clamps, waiting over a week for authorization to ship another one that is complete. Going to have to write a bad review for the lack of timeliness in getting me the complete product due to authorizations required from management to ship second unit. I offered to install the clamp assy myself or to negotiate a credit to make them myself but no answer. It has been over 3 weeks and I still don’t know when I will have a working set of debris forks. Not to mention I already have paid for the debris forks. Poor customer service and management for having an approval process that is not responsive to the customers needs. I have a project that could have been done if the shipment would have been timely. Since then, we have gotten over a foot of snow and I waiting for the thaw this week to have a window do get it done but it sounds like you will make me miss it. If I get it this week it will be a month of waiting. If not, the delivery will be in excess of a month which is very poor when the item was in stock. Going to give it until 11/28/22 to post a bad review. Never done that before, I hope I don’t have to now.