The 155FLAIL 60" mower I purchased just before Thanksgiving. When the product arrives there are no instructions in the crate. The attachments and assembly parts are INSIDE the housing of the mower and this is not apparent until you hoist up the mower to remove from crate. The pamphlets that are included in the crate do not provide the full instructions to the mower. Those can only be found online. INCLUDING how to fill the gear case for the mower. Upon inspecting the website for instructions (while the mower is still in the crate) I notice that Titan put the mower on sale for $600 cheaper than what I bought it for. BUYER BEWARE that Titan will NOT honor reductions in price unless YOU catch it 24 hours after purchase BEFORE you even receive the mower. I approached customer service multiple times, only to be told this policy is to be enforced. I say find somewhere else to purchase your equipment.