The piece of equipment that I purchased from Titan would probably be great if I could use it. The problem is that It was missing a key part and I'm being told that I would have to wait at least 3 weeks to get the part. I was even asked if there was a way I could fabricate the part until my part arrived!!! Then I was told I could return this piece of equipment, which is large and heavy, and then they would send a complete equipment. If they had checked to see if my order was complete in the 1st place we wouldn't have this problem. Customer service told me that all of this would have to be approved before doing either choice, which would take another few days.