The product is fine but the shipping process is the reason for the 2 star rating. It took my initial order, two replacement orders and a month to receive my purchase. The only reason it was delivered on the third order was the delivery man recognized my address and knowing I was a tractor guy put two-and-two together by the exposed John Deere green visible through the missing and damaged packaging. Otherwise he said it was their policy to NOT deliver items with so damaged packaging. I had to initiate each contact when tracking updates stopped and an obvious problem existed. Titan needs to fix the manner in which this item is packaged for shipment. Yes it would appear to cost more initially but it won't be forever lost in shipment nor the cost of replacement orders.