I emailed and called on 12-26-2022 and ask if I could up grade the bucket size from a 10” to a 14”or 16” bucket and pay the difference in cost because when I placed my order on 12-23-2022 it did not give me the option to do so. And was told NO. now it wasn’t because it was shipped yet either. And it would not allow me to use the coupon code either. And on top of that there was no free shipping like stated in all your adds. And was charged $75.00 more. Now after receiving the hoe attachment the bucket was separate in its own package and had to be installed NOW WHY WAS I NOT ALLOWED TO PAY DIFFERENCE FOR UP GRADE??? Very unhappy. I had ordered a root rake earlier in the year, in the poor design of the brace That’s mounted onto the side broke right off the first time. I used a terrible design, but I never called or complained about it but now I will never purchase another thing from your company and I will be giving bad reviews about your product and customer service. There are a lot of different brands and companies out there that will be more than glad to fill my next orders. Tony