The items (forks) are exceptional high quality and heavy duty no issue there. The shipments (2) was the issue. First shipment (forks) was delivered by an individual using a Penske rental, this person wasn’t able to unload individual forks because they were to heavy for him, so I had to unload them. Second shipment arrived weeks later. The vendor that delivered the mounting bracket would not pull into driveway so that the item could be unloaded at my building, so the item had to be unloaded 200’ away. Overall the delivery process is upsetting since I had to pay a $75.00 special handling fee and I was the one that did the handling.