Suppose to be USA made but got cheap Asian as rail that forks mount to bent. Pallet forks had rating of 4000# and my Kubota 3560 can only pick up 1200#. The rail should have not bent. Contacted customer service to see about getting a discount on a new frame since mine was out of warranty. Got a pre-scripted response and referred to me as Chris when my name is Jeff. I am regretting referring a friend who bought a grapple for his tractor from Titan. They going to lose a customer and referrals over a couple hundred dollars. Word of mouth is the cheapest for of advertising. I would fire anyone working for me for loosing a customer over a small amount of money.