I gave you a 3 because of the all pain and suffering to track down all the missing hardware. This is my second one. The first one had everything in the box except for a outer axle bushing. The hardware bag wasn't open except for a small cut in the side of the bag. Kinda odd. Maybe someone else was missing one. Titan told me to call back in 3 or 4 weeks and they might have part in. No problem because I called Master Gardeners and they had some in stock. Perfect. They sell a broadcast spreader identical to Titans. After putting it together and trying it out it worked great. I bought the second for my brother and after opening the box there was nothing packed, everything was loose, even the hardware. It was scratched up worse than the first one because it had been put together before and the long trip to my house. Only thing missing this time was nuts, bolts, and washers. After driving to Home Depot and Lowes I got all the missing hardware. Got it all put together I tried it out and it worked great. I highly recommed them because I've bought two now and they both worked great. Titan, PLEASE, PLEASE include all the parts and hardware because its a pain in the hindend even if I have to pay up. Thanks