I provided an accurate review recently and described my terrible experience with Titan Warranty, but it appears that Titan has paid someone to write a lot of fake reviews. I purchased a new hydraulic rake and it broke within 30 minutes of use. I have sent many emails, provided photos and called to request an ETA for the part. I was told that the warranty department does not accept calls. When I read all of the 5 star reviews describing the great experience and fast shipping with Titan I can tell they are false. I have now requested a replacement of the entire attachment, since I was told the parts are not available. This is a real facted based review written by a customer in North Carolina.