I ordered a stump auger but in their scratch and dent section. The description said it may have a scratch or dent but would be the same good quality and the functionality would be as it should be. What I received was a used and badly abused pieces of scrap metal which distorted beyond being usable. Upon receiving this I immediately called customer service and reported my dissatisfaction and asked that I get a return authorization and the refund of almost $1000. I have now called twice and emailed pictures but after 8 days no one has responded to me. I am not happy. I could NOT recommend Titan Attachments!