receive my stump bucket with grapple. bad weather made me wait a couple of days to uncrate it. hooked it up to my tl130 takeuchi and one of the hoses leaked/spewed fluid out at the swaged ferrul on the coupler. I called titan and got nothing but grief from one of your drones. dealing with "ester" who sounded like a broken record to "prove" that the hose was defective. Make a video or photograph and send it??? I just spent $2000 for what is at this point a piece of junk. Have talked to someone else and was told they would get back with me and that was several days ago. I Made the 20 mile trip to Lawrence and HAD A HOSE MADE AT THE COST OF $87 TO ME for an 8' hose . (couldn't have been the 7' could it? I will never purchase another product from Titan/palletforks as your customer service is nonexistent. I have other attachment needs as I am cleaning up 40-50 acres that got overgrown since the cattle were sold 15 years ago and it has become overgrown with osage orange/hedge and figure I will spend $10-12,000 over the next couple of years for those attachments and because of you obtuse attitude towards your "customers" not one dime will be spent at titan. Word of mouth is some of the best advertisement a company can hope to get and it's free. I don't know what titan's problem is but don't expect any glowing referals from me. I was a hydraulic mechanic for the USAF, TWA, American Airlines totaling almost 35 years and am pretty sure at this point that I know a hydraulic leak and what a bad swage is on a hose is. That is no big deal------- it happens. Your utter denial and demanding a "video" or "pictures" sounds almost like the penny pinching demands of a suffering company and frankly I shut the unit down as soon as I saw the leak as I don't like taking a bath in hydraulic fluid and I darn sure will not stick my face or hold a camera next to it for your viewing pleasure. Kevin Sprague P.S. I doubt you will get this far but my guess is that with the welded fittings in the actuator you are outsourcing your hoses and cylinders, that they come as an assembly and you don't bench check your work before you send it out and this problem would have been avoided if you ops checked your equipment before you ship it. seems once it leaves your yard it becomes "someone else's problem" one last thing, you tout the "greaseable pins"-- wouldn't hurt to put a shot of grease in them-- you know, have the equipment "ready to work" and also you advertise "free shipping" with no mention of the $75 " surcharge" that I got hit with when I WAS CHECKING OUT . I should have cancelled the order at that point .