I ordered a trailer hitch attachment It didn’t fit and has caused me issues because I should have moved my trailer over a week ago After having to do troubleshooting to figure out the problem I eventually figured out that 1 of the category 1 birch pins was not lather to proper diameter and so I have still not been able to make use of hitch or get titan to address this issue and send me a replacement pin. They send out defective parts and then harp about customer have to incur fees for returning product and stocking fees when the real issue is their quality control group allowed defective parts to leave their facility