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Lebert P
I would avoid Titan Attachments AT ALL COST! I ordered their bucket fork kit almost a month ago. Received only one mounting bracket (hook for bar) to be welded to the bucket (should come with 4 as show in the pictures). Called customer service and they tried to convince me that only one bracket is required. Laughed and explained that you can’t somehow balance the load with one hook! Another hour later on hold, and then a “product specialist” tried to explain that again, I only need one hook bracket (contrary to their own pictures) and that if I wanted 4, should have ordered 4 brackets. I asked how do I go ahead and order the 3 more brackets and they said I couldn’t haha and they would email back in days after talking to engineers haha. Finally received an email saying sorry, it should have come with 4 hook brackets (not just one). Said 4 are now being shipped. Waited days and finally received another box. Opened and found only one bracket again (now I have two whahoo haha)! Emailed pics back again and asked for a call or confirmation that they are sending the two missing hook brackets. No answer back. Finally found the time to wait on hold. Transferred again to a “product specialist”. Managed to convince him that it should come with 4 hook brackets as pictured. Said they would send 2 final brackets. Guessing I again only receive one in the box. Guessing that I will have to send more pics and wait hold again convincing them that I need the 4th bracket haha! What a cluster of a company (and good luck getting a manager)! As a side note, one of the other reviewers said he received something like 17 brackets haha! Bottom line - buy somewhere else…
2 years ago
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Titan Attachments has a 4.4 average rating from 26,861 reviews