The good: Grapple, stump bucket, & ripper arrived in decent shape. The bad: 1. pallet fork frame arrived all scratched up. Was offered a 5% discount but never received it! 2. The forks were shipped at the same time but arrived in separate shipments. Forks were rusted and scratched up as if they were used. Was initially offered a 5% discount, but was not appropriate for shipping apparently used & rusted equipment. Fortunately, I was shipped decent new ones and I returned the rusted ones. My recommendation is to wrap these items in pallet film or similar because FedEx Ground scratches the *&$% out them! Also, I was referred to Titan by the JD salesman, however, he and I both had such a frustrating time trying to find info (even over the phone) on the hydraulic connection compatibility of the grapple with a JD M class Heavy Duty tractor, he will never recommend Titan again for a grapple.