I purchased a quick hitch and the bushings for my JD 1025r. When I drop the hitch it will not release from the box blade. I contacted the warranty and all is done by email. The warranty department's fix for this is for me to do is alter the bushings so it releases and they will offer some kind of a refund. I think there is something wrong with the quick hitch but cannot talk to anyone to discuss all done with emails. This is poor customer service for me and others that have problems with products. I understand things happen but come on at least have a phone number for problems and not emails only. Thanks. Johnnie Sklar 713 569 4315