The stump grinder I ordered was poorly crated and shipped with damages. This was obvious due to the aged damages. There was fresh damage due to the crate falling apart and something having been set or dropped on top of it. The grinder also had loose and improperly torqued hardware. It's a good thing I checked all nuts, bolts and anything that could be improperly assembled. I have purchased items from Titan in the past and unfortunately have had similar issues. I feel Titan has some good products and with better quality control Titan would have a happier customer.