I was encouraged to order a 60” grapple bucket by a salesman because the 72” I wanted was out of stock. After looking at the confirmation email the following morning, I realized the 60” model has one grapple rather than two. I immediately called to change the order. I was told it couldn’t be changed but could be canceled. It wasn’t. I ordered an 84” after being told the first order was cancelled. Now, I have two rock grapples. Your sales people are typical. Your customer service is poor.
2 years ago
Titan Attachments has a
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