Most everything I experienced with titan attachments, through the ordering of two pieces of equipment were positive. Until I discovered that the pallet forklift attachment sent to me was not the right one for my tractor. I contacted Titan and explained my situation to a woman name Maria. Maria was very polite and helpful and she acknowledged a few days back that the wrong equipment was sent to me. But I am now going on day three waiting for an "internal approval" to have the proper replacement sent to me. So while the equipment I received, I am very pleased with getting approval on the replacement of the wrong item sent to me has been dragging on, and I am in great need of this equipment for work with a tight schedule. I don't understand why when it was obvious to all parties that the wrong equipment was sent to me why it is taking me so long to get approval to have this situation rectified.